Terms and Condition

1. Payment Terms

IBEFORO Private Limited (hereinafter as “IBEForuM”) requires the full payment of the invoiced amount no later than 5 (five) business days from the date of invoice viz. completion and return of the registration form. Payment shall be either by credit/debit card or online bank transfer. We accept payments online using any credit card in USD. If you make a payment for our products or services through our website or link provided whilst registration, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The stated amount is exclusive of Withholding Tax and other duties, taxes and transfer related charges which if applicable are payable by the client in addition to the stated amount. Payment of invoices by means other than by credit card, or Payment must be received prior to the conference date. The cardholder must retain a copy of the transaction records and merchant policies and rules. We reserve the right to refuse admission to the event if payment has not been received. Cheque payment at the event will not be accepted.

2. Cancellation

Postponement and Substitution Policy. All cancellations, postponement and substitution shall be communicated via email to the official EMAIL ID as provided in the registration form. You may substitute delegates at any time by providing reasonable advance notice no less than 8 (eight) days prior to the event to IBEForuM. For any cancellations received via email to our official EMAIL ID not less than ten (10) days (inclusive of business &

holidays) prior to the event , you will receive a 90% credit to be used at another IBEForuM event which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by IBEFORUM for all permitted cancellations. 100% cancellation fee will be levied if the cancellation takes place within nine (9) days (inclusive of business & holidays) of the event. No credit will be issued for any cancellations occurring within nine (9) days (inclusive of business & holidays) of the event date. No refund would be given for delegates that do not show up at the event.

In the event that IBEForuM cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IBEFORUM event to be mutually agreed with IBEFORUM, which must occur within one year from the date of cancellation.

In the event that IBEForuM postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IBEForuM event to be mutually agreed with IBEFORUM, which must occur within one year from the date of postponement. Except as specified above, no credits will be issued for cancellations. There are no refunds given under any circumstances.

Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, IBEForuM reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.

3. Note

  • Pricing above is exclusive of X% GST/SERVICE TAX which will be charged at the prevailing rate
  • Courses are conducted in English, unless otherwise specified
  • Standard Public terms & conditions apply

4. Refund

In rare cases, we may consider a refund, subject to the terms. Any Refunds will be processed within [14-21] working days after the request is approved. Please note that the actual crediting of funds to your account may vary depending on your bank and payment method.

5. Intellectual Property

The copyright, intellectual property and design rights of the learning materials are property of IBEForuM and its expert trainers. It cannot be copied, shared or reproduced without prior written consent of IBEFORUM.

6. Health and Safety

The clients must conform to and comply with the Health and Safety Policy and Procedures as laid down by IBEFORUM or its partner organizations when the course is delivered in leased premises. Breaches of these policies and procedures may result with the client being suspended or excluded from the course and premises.

7. Complaints

IBEFORUM shall deem relevant the following types of complaints:

  • Enquiries and complaints shall be made in written form/Email and have to contain sufficient detail to allow IBEFORUM to compile an official written/online response
  • All official enquiries and complaints shall be submitted electronically to complaints@ibeforum.com
  • IBEFORUM shall officially respond to the complaint no later than 7 days (Business days or Business + Holidays) from the date of its reception

8. Force Majeure Event

IBEFORUM is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. IBEFORUM shall not be liable to the clients or be deemed to be in breach of any agreement it has concluded with them for any delay in performing or failure to perform any of the IBEFORUM’s obligations in respect of the services if the delay or failure was due to any cause such as act of God, war, warlike activities, fire, storm, explosion, national emergency, labor dispute, strike, lockout, civil disturbance, actual or threatened violence by any terrorist group, newly enacted law or regulation or any other cause not within the control of IBEFORUM. For the purpose of this “Force Majeure Event” means any event arising that is beyond the reasonable control of IBEFORUM including (without limitation) to speaker or participant cancellation or withdrawal, supplier or contractor failure, venue damage or cancellation, health scares, industrial dispute, governmental regulations or action, military action, fire, flood, disaster, civil riot, acts of terrorism or war. These terms and conditions shall apply in respect of any rearranged or rescheduled Conference organised by IBEFORUM pursuant to this Condition.